REVIEWS

what our clients have to say

The following testimonials have been left by our clients. We pride ourselves in being compassionate and helping you through your time of crisis. If you would like to leave a review, please do so on the right portion of this page.

Dear Mr. Martinez,

I can’t thank you enough for your help going through my son’s house. He died and was found months later. Your concern and advice were invaluable. I want to recommend you to any family in need. Your competition doesn’t compare to ArchAngels.

Many Thanks,
Rosaline K. – Bartlett, IL

Unfortunately, I had to make a phone call to ArchAngels. Fortunately, they sent Tao, there is nothing pleasant about this situation you may find yourself in. However, if you do, ArchAngels handles everything with compassion and kindness. The work is literally taken out of your hands. Tao explained the whole process and made it less scary and stressful. From the person who answers the phone, to the men who handled the clean-up and restoration, I felt nothing but safe. I hope I never have to make this phone call again but if I do, I will call ArchAngels. Thank you.

Theresa B. – Janesville, WI

Dear ArchAngels Team,

Quick Response. Honest, Professional, Courteous and Kind during a tragic event.

Thank you,
Tyler L. & Family – Richmond Hill, GA

Dear ArchAngels Team,

Your response and work on my property in June 2015 was excellent. Everyone I dealt with from the office to the team on site was professional, efficient, courteous and caring. The timely response put me at ease and the thorough work put my house back to a home. I greatly appreciate how you handled the billing and working with me and the parties financially responsible. You were prompt in responding to any questions or concerns and I appreciated being able to reach you via phone, email or text.

Special thanks to Rene, Michele, Jeremy and Michael. You were all so helpful and kind. I highly recommend ArchAngels. I hope to not need you in the future, but I would use you again and recommend you to anyone needing your service.

Thank you,
Stacey R. – San Jose, IL

ArchAngels BioRecovery Inc.
To Whom It May Concern,

As Trust Officer at private bank, this was my first estate in handling this kind of situation. I was privileged to work with your company ArchAngels BioRecovery Inc. and meet and work with Dave Drew at the residence in Bluff Springs, IL.

Throughout that time, Dave was prompt, courteous and professional. Due to my curiosity of the process, Dave explained the details of what would take place in the bio recovery process. Dave has a very dedicated work ethic which was reflected in the work that was done and through the timely manner of completing the job. Dave went above and beyond my expectations of what I thought would be done and is a very big asset to the company.

If the need ever arises that I need your services or I know of anyone that may, I will highly recommend ArchAngels and Dave Drew.

Sincerely,
Howard D. – Bluff Springs, IL

I was very pleased with the work of ArchAngels BioRecovery in regard to the work they performed on the residence of a former client of mine. My client had been a recluse and died in his house and apparently been dead for a couple of months before he was discovered. ArchAngels did a thorough and complete job of taking out all of the contaminated materials and furniture and removing the nauseous smell from the premises. I was well pleased with the work and the result.

Paul P. – Peru, IL

(GENERAL)

To Whom It May Concern,

I would like to write a letter of recommendation for one of the best companies I have ever had the experience of working with. One does not want to ever have the need to contact a company such as ArchAngels, but unfortunately sometimes life dictates otherwise. ArchAngels not only provided the necessary support for clean-up, but they also educated me concerning the entire process and alerted me to other resources that were truly beneficial. They were my voice when dealing with the insurance company and treated the insurance professional with respect while keeping my best interests intact. When difficult decisions had to be made, the team took their clues from me and either gave me the space I needed or the reassurance I sought. They went above and beyond of what was expected. When the work was completed and their truck pulled out of the driveway, I truly felt sorrow at their departure. I knew I had just experienced one of the most difficult tasks that hopefully my life will ever present me with and I know I would not had been able to handle it as well as I did without the help of Tao and Julio. I will forever be grateful for them and the company that provided such skilled individuals to carry out this task.

Sincerely,
Cindy H. – Bonnie, IL

(PERSONAL)

Sometimes in life we are presented with situations that one is not capable of ever imagining. When a loved one is murdered, your life turns upside down. Not only do you have to go through the normal grieving stages, but you may have the extra stress of dealing with the environment in which the death occurred. I have recently completed this experience, and I do not know how I would have managed without the assistance of the ArchAngels Corporation.

First I met Dave. Dave was very concerned about our health and safety since we were dealing with a contaminated area and we did not realize the potential of the health risks. At the this time, Dave and his crew were just luckily in our area which allowed us to utilize the company to remove some bio-hazard materials from a garage. It was this chance meeting that introduced me to ArchAngels. Dave listened to my story and immediately began educating me about the safety precautions needed. Without his intervention, I shudder at what the consequences on our health could have been. He also advised me to contact my aunt’s home owners insurance and eventually Dave’s walk through and educational explanation with the Insurance adjuster was a crucial interaction that led to a successful outcome.

Next the crew of Tao and Julio arrived. I could not have asked for two more understanding, compassionate, hard working men to get this sensitive job done. They worked in nearly a 100 degree environment for three days straight. When difficult decisions had to be made, the team took their clues from me and either gave me the space I needed or the reassurance I sought. Julio respected and supported every decision I made, no matter how silly it may had seemed to a non-family member. His sensitivity was so greatly appreciated. Tao provided a very calming and soothing presence which was equally appreciated. Both Tao and Julio were concerned for my well being, providing me with water and encouraging a break when needed. They went above and beyond of what was expected. When the work was done and their truck pulled away, I truly felt sorrow at their departure. I knew I had just experienced one of the most difficult tasks that hopefully my life will ever present me and I know I would not had been able to handle it, physically or mentally, as well as I did without the help of Tao and Julio. Words can never describe the gratitude I have for these two men. I will forever be grateful for them and the company that provided such skilled individuals to carry out this task,

Sincerely,
Cindy H. – Bonnie, IL

The two gentlemen that came to my house on 16 Cardinal Court read the agreement in full and I signed and dated it. They did a good job cleaning up the spill with professionalism. I appreciate the same day service with the clean up. Thank you again for your friendly service.

Donna P. – Fond du Lac, WI

It was a very hard day walking into my 47 year old brother’s house to attend to matters and clean up. Archangels met us there when we arrived and took care of everything so we didn’t have to see the mess that was left behind. From the time we called them on the phone (the night before we were driving to a different state to go to my brother’s house) to the time they were finished, they were calm, courteous, respectful and thorough. They took the time to explain everything to us, get the insurance claim started and processed, and took us through every step of the entire cleanup process with ease.

These guys were great and set our minds at ease during an extremely stressful and sad time in our lives. I would highly recommend them to help you with the cleanup process.

ArchAngels customer, name private

Outstanding service!!!!
I am an insurance adjuster that was seeking the services of a Biohazard team and was very fortunate to have come across ArchAngels Biorecovery Inc.

I ran into issues in having equipment released from a towing company and Archangels went …way above and beyond …to assist and was able to retrieve the equipment for me. It involved a lot of work for them to take care of this matter for us, but they did so without complaint and were happy to help me when they could have just as easily told me to resolve this matter myself as this was really not their responsibility.

I can’t recall a time where the service was so outstanding that I felt t was important for me to at the very least let others know that I had an extremely positive experience with this company.

I would not hesitate to use this company again.

Thanks Archangels – you really are outstanding!!!
Karen Bell, Adjuster – Winnipeg

It was one of the saddest days ever. My 40 year old brother-in-law died suddenly from sepsis heart, having contracted MRSA and staph while hospitalized, he had fallen quite ill. He died unexpectedly it was devastating for my sister and her 3 small children. The staff at Archangels BioRecovery Inc.came to our rescue. They were respectful of our situation, they were comforting and caring when so much needed to be done and most of all they were efficient and professional. They did a fantastic job, their capabilities for cleaning and restoring the rooms that were terribly soiled and contaminated, as well as, disposing of all unsanitary bedding, clothes, and the like was well organized and proficient. They worked with me to do all the necessary cleaning as well as replace the carpet in a timely manner. The house had to be ready for a post funeral luncheon and it was. I couldn’t have asked for more support and consideration during this crisis. They were a blessing in every sense of the word.

Madelyn B.

The guys at ArchAngels were so professional, understanding, informative, caring, generous with their time/ assistance AND did an absolutely fantastic job cleaning up a very traumatic accident for us. PLEASE do yourself a favor and go with these guys to help you through your tough time (and for all your cleaning needs). We called around to a few places and didn’t receive HALF the time and support from those national companies that ArchAngels provided (even with the first initial phone call). I really can’t say enough about how wonderful they were and can’t thank them enough for what they have done for our family.

ArchAngels customer, name private

The staff at Archangels is outstanding!! We were treated with kindness and sympathy. They took the time to explain every step that was being taken. Thank you.

Marisela M.

Incredibly impressed with Archangels. They were hired by our apartment complex, and were perhaps the only ones involved in the situation that made a concerted effort to explain the situation, keep us updated, and just generally express care/concern. Tao, especially, went above and beyond to make himself available to us for any questions or concerns. In the midst of a very busy/long day, they were always available to put their work on hold if need be, such as when we had to retrieve some items from the apartment. I sincerely wish for these men to get the credit they deserve for doing a difficult job with honor and integrity.

ArchAngels customer, name private

We were very satisfied with the services provided by Archangels. Keith Klein was very polite during the bad time in our lives. He did an excellent job at keeping us informed as he did the clean up. He deserves a very big “well done.”

ArchAngels customer, name private

Archangels were called into our house. From the first minute they were contacted to the moment they left every person that helped made the clean up process go smoothly. The 2 gentlemen that came to our house were just that, gentlemen. They treated everything in the room with love and respect as if it was theirs. They were very professional and very diligent on every detail. After many hours in the house they left and to this day, 7 months later I can enter the room and find peace in my son’s room again.

ArchAngels customer, name private

We honestly could not have been more satisfied with the prompt, caring and careful service we received. After reaching a dead end with the first service I called – a major, well-known clean-up company (no human to speak to, endless buttons to push), I googled “cleanup” and called Archangels. They were there within 3 hours, and the entire apartment was cleaned, sanitized, and emptied within 3 days. The men were so polite and efficient. Thank you for the excellent, compassionate service, the professionalism, and the great follow-up.

R.C.

Dealing with Archangels was simple and professional during a very difficult time. They were able to respond very quickly and completed the services sooner than expected. After Archangels services, the home was restored to its normal condition without any traces of the incident or of the cleaning.

Bahr family

There aren’t enough words to say how we feel about Jeremy, Frankie and Jimmy. They are indeed angels. They went above and beyond and we felt they treated us like family. This crew is caring, considerate and very respectful. In the middle of our tragedy we went over to duct tape all the windows that had holes from tear gas being shot thru and they already had the windows covered with plastic. We did not expect that and were so thankful. In this world, when you here about all the rotten things people do to each other and you start to lose faith, then comes along men like these. This was not just a job to these men, we felt like they actually cared. Again, thank you from the bottom of our hearts.

ArchAngels customer, name private

The Archangels team did a great job in a stressful situation. My mom had passed away in her home and they showed up right away, even though I was out of town and it was 2 days until Christmas. They worked through the Christmas holiday to make sure the house was cleaned up quickly. They did a wonderful job, and Kevin was very helpful through the entire process. Thank you.

ArchAngels customer, name private

Archangels are truly the most helpful and compassionate people to handle one of the most difficult situations such as Bio-recovery services. At a time when we did not know what to do, the detective recommended them and they called us and said we can help you right now – immediately they took over and handled everything and kept us completely informed. All the work was done within 24 hours. The word Angel in the name describes them best. They will give you complete Peace of Mind. They are legitimate, professional and most of all compassionate. Thank you Archangels for helping us – we will never forget your help. Thank you sincerely.

ArchAngels customer, name private

The BEST Trauma Cleaners around!!!!!!!!!

The guys at ArchAngels were so professional, understanding, informative, caring, generous with their time/ assistance AND did an absolutely fantastic job cleaning up a very traumatic accident for us. PLEASE do yourself a favor and go with these guys to help you through your tough time (and for all your cleaning needs). We called around to a few places and didn’t receive HALF the time and support from those national companies that ArchAngels provided (even with the first initial phone call). I really can’t say enough about how wonderful they were and can’t thank them enough for what they have done for our family.

ArchAngels customer, name private